- You: How much does Cartalux cost?
- CCartalux: A one-off set-up, quoted on request depending on the size of your menu: it includes the complete menu, your subdomain, the QR code and every dish modelled in 3D. Then maintenance of €25 a month or €240 a year. Taxes included.
- You: Is there a minimum contract?
- CCartalux: No. Maintenance is paid month to month (or yearly, if you prefer to save) and you can cancel whenever you like with a message. The 3D models of your dishes are yours.
- You: Do my guests have to install an app?
- CCartalux: There is no Cartalux app: guests scan the QR with their camera and the menu, with the dishes in 3D, opens in the browser. To see them on the table, the system's own augmented-reality viewer is used: on iPhone (Quick Look) nothing is needed; on Android (Scene Viewer), the first time, Google may ask to enable its free augmented-reality component, which installs in seconds and isn't asked for again.
- You: How are the 3D models of my dishes made?
- CCartalux: We make them, at your restaurant: we come with our gear, photograph, film and scan each dish just as you serve it and turn it into a real-size 3D model using photogrammetry. You only cook the dishes that day and approve each model before it goes live.
- You: Is the menu only the dishes?
- CCartalux: No. The same menu carries your location with directions, your social profiles, your phone and WhatsApp for bookings, and your reviews, so guests can rate you without leaving it. And dishes that look better in motion can have a video alongside the photo and the 3D model.
- You: How do I update prices, dishes or allergens?
- CCartalux: Send them to us on WhatsApp or by email and we change them; it's included in the maintenance. Prices, descriptions, allergens and sold-out dishes, without reprinting anything: the QR doesn't change.
- You: Which languages is the menu in?
- CCartalux: Every language you need, with no limit. Guests choose the language in the menu itself; anything not translated is shown in Spanish.
- You: Do you work all over Spain?
- CCartalux: Yes. Cartalux is a product of Zelerix, based in Tenerife. We scan the dishes ourselves at your restaurant, in any city in Spain (we travel), and the rest — the menu, the design and the updates — is done remotely.
- You: What if I change the seasonal menu?
- CCartalux: Text and price changes are included in the maintenance. If the new dish needs a 3D model, we scan it with a separate quote depending on how many there are; dishes that return the following season are reactivated for free.
